Technical Writer

Job Expired

Growth in Value Alliance (GVA) Partners Limited – Our client, a top-tier Commercial Bank is recruiting to fill the position.


  • Our client, a top tier (1) commercial bank, requires the service of a highly skilled technical writer with Fin-Tech experience to partner with cross-functional teams and customers as well as turning insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision and document innovative projects.

Key Responsibilities

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand software requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Evaluate current content and develop innovative approaches for improvement
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Develop comprehensive documentation that meets organizational standards
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Perform other duties as assigned by Technical Delivery Lead

Skills / Competencies

Required Knowledge, Skills and Abilities:

  • Proven experience in a highly technical field, such as software development or computer science
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
  • Ability to collect and interpret both qualitative and quantitative feedback
  • Ability to collaborate with cross-functional team members

Generic Skills:

  • Ability to make sound and logical security judgments.
  • Good understanding of the organization’s goals and objectives.
  • Able to conduct research into issues as required
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • Self-management

Qualifications & Experience
Mandatory Desirable:

  • Bachelor’s degree in Information Technology, Computer Science, or a related quantitative discipline
  • 3 – 5 years’ experience in Technical Writing as well as 3-5 years’ experience in programming languages (e.g., Python, Javascript, Java, C++, C#)
  • Up to 3 years of professional programming experience using Microsoft stack
  • Relevant professional certification.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resume in MS WORD or PDF to: , and using the Job Title as the subject of the mail.

More Information

  • This job has expired!


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