Front Desk Executive

LandWey Investment Limited – We take pride in creating opportunities for corporates and individuals in Nigeria’s Real Estate Sector. We are a Real Estate investment company with development projects across the Real Estate spectrum. We operate within the commercial, retail and residential property segments and provide real estate advisory services. Our success is built on our asset base which is valued as one of the largest in the Nigerian Real Estate sector.

 

Job Summary

  • The Front Desk Executive will be responsible for providing basic information and administrative support to walk-in guest, clients/ customers.

Key Functions & Responsibilities

  • Greet clients and welcome guest set a positive office atmosphere
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Respond to inquiries around allocation, documentation and receipt
  • Oversee sorting and distribution of incoming mail
  • Direct the Tea staff in serving beverages to guest when requested
  • Organize bookkeeping and issue invoices/checks
  • Arrange drivers for clients who wish to go on inspections
  • Ensure the reception is always in a neat, conducive and fresh atmosphere
  • Receive and sort daily mail/ deliveries/ couriers
  • Maintain security by following procedures and controlling access
  • Perform all other tasks incidental to the job role

Requirements

  • Bachelor’s Degree from a reputable institution in any related field
  • 2 – 5 years working experience
  • Proven experience as Front desk executive, customer service representative or similar role
  • Excellent verbal and written communications skills
  • Strong interpersonal skills and customer service orientation
  • Exceptional attention to detail
  • Problem-solving and decision-making skills
  • Good organizational and multi-tasking abilities
  • Ability to work effectively with minimal supervision
  • Familiarity with Microsoft Office Suite
  • High level of integrity and dependability.
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